FAQ

This is a myth. In most cases, burglars enter buildings through windows that are small and easy to pry open. Large windows are difficult to pry open. Additionally, using the appropriate glazing, safety packages (fittings, key-lock handles, anti-burglary glass) and other security features (anti-prying mushroom locks) makes it much harder to get into a house through them.

FAKRO's offer features cutting-edge fittings system, making all INNOVIEW windows manufactured in the RC1 security class. This solution guarantees increased operational safety and burglary resistance. It is also possible to produce windows equipped with more anti-burglary features in RC2 class.

Anti-prying mushrooms located at each corner prevent attempts to pry the sash open. Additionally, the fittings can be upgraded, further enhancing burglary resistance.

It's not a good idea to air out your apartment during the hottest hours. Opening windows in high temperatures will let in hot air, which will significantly increase the room temperature. If your apartment is exposed to intense sunlight during hot weather, you should close the windows and cover them with blinds or dark curtains. External awning blinds are ideal for this purpose. The most beneficial solution is to open the windows and ventilate the house in the morning or late evening, when the outside air is coolest.

Best time to replace windows is between spring and late autumn. Tye replacement process can also be a part of a broader thermal modernisation, which also includes insulating the house from the outside. Windows have absolute priority in this situation.

Yes. The windows feature a complex sealing system. The incorporated technical solutions ensure that water does not penetrate the interior during rainfall and that there is no direct contact with the wooden structure.

It is a myth that larger glazed surfaces let in more noise and unwanted sounds – it all depends on the Rw rating (noise reduction) of the windows you choose.

They are not difficult, and what's more, a solution increasingly popular in large windows is "self-cleaning" glass with a special coating that breaks down organic dirt on its surface using UV rays. Furthermore, these windows feature hydrophilic properties, allowing dirt to drain away from the glass during rain without leaving streaks or stains. However, windows still need to be washed, albeit much less frequently.

Yes, if they meet the appropriate conditions. Details can be found on the FAKRO website.

The warranty for façade joinery is up to 15 years. For details, see the warranty card available on the FAKRO website.

Passive windows have a lower heat transfer coefficient. It is assumed that energy-saving windows have a coefficient of no more than 0.9 W/m²K, and the Uw of windows meeting passive building standards cannot exceed 0.8 W/m²K.

Recommended ventilation is as frequent, as short, and as strong as possible (in the draft).

External aluminum cladding should be washed regularly using a mild detergent. Wooden surfaces should be washed twice a year (in spring and autumn). We recommend using the Sikkens Wood Coatings maintenance kit.

Fittings should be regularly maintained and inspected.

Seals should be lubricated with technical vaseline twice a year, washed regularly with warm water and dishwashing liquid, and reinserted into the correct position if they have moved out of the mounting slot.

Details on care, maintenance, and protection of vertical joinery products are available in the instructions and product data sheets.

Modern trends include minimalist design, very large glazing and profiles with a low heat transfer coefficient, as well as joinery that, with its quality of finish, is part of the interior design.

They provide excellent thermal insulation and sound-absorbing properties that reduce outside noise. Windows offer exceptional design and aesthetics, and include features such as intelligent, automatic control and security systems.

Yes, the quote is free. You can get a quote by contacting an authorised distributor, technical advisor, or using the form. Details can be found on the manufacturer's website.

Each authorised distributor has product displays. The list of distributors and displayed products can be found on the FAKRO website.

PVC windows are cheaper than wooden and aluminum ones. PVC windows are very popular, but they have size limitations. The maximum possible height of a large-sized PVC window is 2500 mm.

PVC windows are durable and have good thermal insulation. Wooden windows are characterized by a natural appearance and good insulation but require regular maintenance. Aluminum windows are lightweight and durable but have poorer thermal insulation. Wooden-aluminum windows feature high thermal and acoustic insulation properties, very high durability, and resistance to weather conditions.

Wooden-aluminum windows only require periodic refreshing with a soft cloth dampened with a mild cleaning agent, unlike wooden windows which, depending on the degree of exposure, may require renovation of the paint coating after several years of use.

The SOFTCLOSE mechanism gently slows the sash in the final closing phase, then gently presses it back into the frame. This system minimises the risk of injury due to improper handling and prevents potential material damage.

Please note! The SOFTCLOSE system does not lock the structure, so after it has finished working, the handle must be turned to close and seal the sliding door.

No. The sliding window structure must have a threshold to ensure proper and long-lasting operation. The threshold itself does not obstruct access to the terrace as once installed, the only element protruding above the threshold surface is the 5 mm-high rail.

In the case of combining FAKRO Innoview vertical joinery with FAKRO roof windows, the glazing opening in vertical windows is smaller in relation to the glazing opening in roof windows and depends on the type of structures being connected.

For example:

• FTP-V roof window + SOFT 78 FIX vertical window – the difference is 44 mm
• FTP-V roof window + SOFT 78 RU vertical window – the difference is 110 mm

This is due to the combination installation technology.

• The g (solar factor) parameter is the percentage of energy that penetrates into the room in relation to the total solar energy falling on a given partition.
• The Lt (light transmittance coefficient) parameter is the ratio of the light flux that passes through or is reflected by the glass to the light flux incident on the glass.
• The Ug (thermal transmittance) is the amount of heat lost through 1 square metre of glass when the difference between the external and internal environment is 1˚C. The lower the Ug value of the glass, the better it protects against heat loss.
• The Ra (colour rendering) parameter is a colour rendering index that characterises a light source.